Part-Time Self-Storage Facility Manager

Job Description



Part-Time Self-Storage Facility Manager


Carbondale Self Storage is newer company accomplishing a re-start of an existing business.  Carbondale Self Storage serves residential and commercial customers with storage space rental on a month-to-month basis.  The company is seeking a part-time resident manager to oversee and manage the 97-unit facility. 

This very part-time position requires about 10-12 hours per week spread over about 3 days throughout week including Saturday (not Sunday).  Some work is on-site at scheduled hours, some can be done off-site and some work is by appointment with customer.  This is a great opportunity for someone who wants flexible work hours and/or supplemental income.    

RESPONSIBILITIES AND DUTIES:

Great Customers are #1 and in this role, you will

  • Be Responsible for the sales, marketing, occupancy, and delinquency management of the facility

  • Keep the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relation skills as approved by management

  • Deliver superior customer service to include assessing and resolving customer problems and professionally handling telephone and walk-in inquiries

  • Show, and rent self storage units as well as actively selling and maintaining supplies of moving and packing materials

  • Maintain all required tenant documentation in a neat and orderly manner as directed by management

  • Control delinquencies through telephone contact and letters on a scheduled basis.

  • Manage the office including but not limited to opening and closing the office on time, keeping and balancing petty cash, making regular bank deposits and preparing regular,, weekly and monthly reports as required by management

  • Offer Insurance products to protect customer stored property

  • Clean units(s) as vacated, and grounds as needed. Clean  office and restrooms as required

  • Maintain a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection daily

  • Assist in preparing delinquent customers' units for auction, empty the units as prescribed by law, and approved by management

  • Effectively communicates with management and customers.

  • Other duties as required.

EXPERIENCE ' QUALIFICATIONS:

  • Customer service, retail sales, marketing, general office and telephone skills a plus

  • Basic computer operation required:  Experience and proficiency in MS Word, Excel required.

  • Good organizational skills and familiar with basic accounting practices

  • Ability to pay close attention to detail

  • Well-developed oral, written, and presentation skills as well as the ability to interact with others

EDUCATION:

HS Diploma or equivalent mandatory and some college preferred

PHYSICAL DEMANDS:

Light manual labor such as sweeping, cleaning and spraying storage units and office.

WORK ENVIRONMENT:

  • Professional Business Setting
  • Employment subject to successful background check.

  • Equal Opportunity Employer

Required license or certification::  Drivers License

CHARACTERISTICS:

  • Energetic

  • Self-motivated

  • Outgoing

  • Customer-Service Oriented

  • Detailed

  • Honest

  • Able to work independently

If interested, please send your resume to Support@CarbondaleSelfStorage.com.  For questions, please call Joni at 618-529-0012.